Occupational Violence in Paramedicine An Integrative Review of Prevalence, Predictors, Measurement Gaps, and Impacts

Main Article Content

Shohreh Majd
Mojca Bizjak‑Mikic
Andrew Tombs

Abstract

Background: Violence toward paramedics is a critical international occupational risk, undermining workforce safety, wellbeing, and system sustainability. Occupational violence (OV) includes verbal and psychological aggression, threats, physical assault, and harassment. The WHO identifies paramedics as a high-risk group, linking OV to physical and psychological harm and compromised care quality. Divergent definitions, variable recall windows, and under-documentation produce wide variation in reported prevalence.


Aim: To synthesize international and Australasian evidence on OV prevalence and typology in paramedicine; clarify how denominator choices and reporting behaviors shape observed rates; identify risk contexts and operational predictors; and examine consequences for clinicians, patients, and health systems.


Methods: A structured integrative review searched PubMed, Scopus, Web of Science, CINAHL, and Google Scholar (2000–2026), plus gray literature from WHO, ILO, Safe Work Australia, and national ambulance reports. Quantitative, qualitative, and mixed-methods studies of paramedics and EMS personnel from North America, Europe, Australasia, and selected Asian and Middle Eastern jurisdictions were included. Approximately 60 sources were narratively synthesized, addressing definitional variation, design heterogeneity, and denominator effects.


Results: Lifetime OV exposure among EMS personnel commonly exceeds 60%; 12-month prevalence ranges from 50% to 75%, depending on definitions and sampling. Administrative datasets under-capture incidents, particularly verbal abuse, intimidation, and identity-targeted aggression, whereas point-of-event reporting in electronic patient care records captures more. Violence is mostly patient-initiated, associated with intoxication, acute behavioral disturbance, mental health crises, urban settings, and weekend or night-time operations. Consequences include injury, post-traumatic stress disorder, burnout, emotional exhaustion, reduced therapeutic engagement, and turnover.


Conclusions: OV in paramedicine is common, patterned, and substantially under-documented. Observed prevalence is sensitive to definitions, recall period, and denominator choice, limiting unadjusted incident counts for benchmarking. Prevention and surveillance require standardized definitions, mission-based denominators, point-of-event reporting within clinical workflow, and paired leading and lagging indicators including reporting completeness.

Article Details

How to Cite
Majd, S., Bizjak‑Mikic, M., & Tombs, A. (2026). Occupational Violence in Paramedicine: An Integrative Review of Prevalence, Predictors, Measurement Gaps, and Impacts. International Journal of Paramedicine, (16), 263–285. https://doi.org/10.56068/EMIU3748
Section
Reviews
Author Biography

Mojca Bizjak‑Mikic, Council of Ambulance Authorities

Mojca Bizjak-Mikic is the General Manager of the Council of Ambulance Authorities (CAA), bringing over two decades of experience across Europe, Australia, and New Zealand in policy, governance, and organisational leadership. She holds a degree in Political Sciences, with an early career spanning international relations, European Union representation, and local government policy before transitioning into the ambulance and health sector.

Mojca has been with CAA for over 16 years and has played a central role in shaping the organisation’s strategy, operations, and sector impact. She recently served as Interim Chief Executive, leading the organisation through a period of transition while maintaining strong performance across governance, finance, partnerships, and member engagement.

As General Manager, Mojca leads the delivery of CAA’s core business functions, spanning partnerships and sponsorships, marketing and communications, events, and the organisation’s policy, research, and data programs, ensuring strong alignment with strategic priorities and sector impact.

Mojca is a graduate of the Australian Institute of Company Directors (AICD) and holds several governance roles, including board and council positions across the health and community sectors. Alongside her executive career, she is also a business owner, co-leading a successful salon enterprise, bringing a practical and people-focused approach to leadership.

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